1. Please make sure both devices are connected to the same router
2. Please make sure both devices are running the latest version of the game
3. Please move as close to the router as you can
4. Please ensure that your router's VPN is turned off if it has one
5. If your device is running iOS 14 or later you'll need to give the app permission to access your local network. You can check this in your device settings.

If you still have problems please contact us for further advice.